Human-centered Design is a problem-solving technique that puts real people at the center of the development process, enabling us to create products and services that resonate and are tailored to an audience’s needs.
ISO 9241-210:2019(E)
Human-centered design is an approach to interactive systems development that aims to make systems usable and useful by focusing on the users, their needs and requirements, and by applying human factors/ergonomics, and usability knowledge and techniques. This approach enhances effectiveness and efficiency, improves human well-being, user satisfaction, accessibility and sustainability; and counteracts possible adverse effects of use on human health, safety and performance.