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CATWOE is a mnemonic developed and proposed by Checkland and Smyth (1976) to help ensure that a [[Draft Root Definition]] in the context of a [[Soft Systems Methodology]] application is acceptable. | CATWOE is a mnemonic developed and proposed by Checkland and Smyth (1976) to help ensure that a [[Draft Root Definition]] in the context of a [[Soft Systems Methodology]] application is acceptable. | ||
{|class=wikitable | |||
|style="font-size:200%;padding: 10px" | '''C''' | |||
|style="padding: 10px" | '''The Customer''' | |||
|The individual(s) who receive the output from the transformation.<br>In recent times, it has been recognised that the output of the transformation may be ‘’negative” for some customers and “positive” for others. This has led to a refinement of CATWOE to '''BATWOVE''', where the C is broken into '''Beneficiaries and Victims'''! | |||
|- | |||
|style="font-size:200%;padding: 10px" |'''A''' | |||
|style="padding: 10px" |'''The Actors''' | |||
|Those individuals who would '''DO''' the activities of the transformation if the system were made real. | |||
|- | |||
|style="font-size:200%;padding: 10px" |'''T''' | |||
|style="padding: 10px" |'''The Transformation''' | |||
|The purposeful activity is expressed as a transformation of '''Input to Output'''. | |||
|- | |||
|style="font-size:200%;padding: 10px" |'''W''' | |||
|style="padding: 10px" |'''Weltanschauung''' | |||
|It's a German word that literally means “world view”. It is the belief that makes sense of the root definition. | |||
|- | |||
|style="font-size:200%;padding: 10px" |'''O''' | |||
|style="padding: 10px" |'''Owner''' | |||
|The wider system decision maker who is concerned with the performance of the system. | |||
|- | |||
|style="font-size:200%;padding: 10px" |'''E''' | |||
|style="padding: 10px" |'''Environmental Constraints''' | |||
|The key constraints outside the system boundary that are significant to the system. | |||
|} | |||
==References== | |||
* Burge, S. (2015). An overview of the soft systems methodology. System Thinking: Approaches and Methodologies, 1-14. | |||
* Smyth, D. S., & Checkland, P. B. (1976). Using a systems approach: the structure of root definitions. Journal of applied systems analysis, 5(1), 75-83. | |||
[[Category:Systems concepts]] | [[Category:Systems concepts]] |